Paterson Projects

Plumbers for data

Your best people are plumbing.

01 / The symptoms

Most businesses don't have a software problem. They have a plumbing problem.

The software is usually fine. It's the gaps between it that leak, and none of it shows on a balance sheet. See how many of these you recognise.

  1. The same number, typed three times

    Keyed into the CRM, then the accounting system, then a spreadsheet for the weekly report. Three chances to get it wrong.

  2. The spreadsheet nobody is allowed to touch

    It runs something important, nobody else understands the formulas, and they're on leave next week.

  3. The job that only happens on Tuesdays

    Not because Tuesday matters, but because that's when somebody has time. Everything downstream waits.

  4. Month-end takes four days

    The first is spent deciding which of the four figures is real. By then the month is gone.

  5. Work that arrives as a PDF

    And leaves as a PDF, read by a person purely to move six fields into a form.

  6. Two systems, one truth, no agreement

    Stock, addresses, pipeline value: it depends which screen you're on. Everyone has quietly picked a favourite.

Before CRM Accounts BY HAND Report 4 days late
After CRM Accounts Report Live
Fig. 01  /  The same three systems. Above: joined by hand, every week, forever. Below: joined once, then left alone.

02 / The work
  1. Intake
  2. Join
  3. Treat
  4. Outflow

We fit the pipes between the things you already own.

Almost nobody needs new software. They need the software they already pay for to stop behaving like four separate businesses.

End to end, from the first survey to the thing running at three in the morning while nobody watches.

Intake

Systems integration

CRM to accounting, warehouse to online store, supplier portal to whatever you plan the week in. Most already have a way in. Few businesses use it.

Join

Process automation

Approvals that route themselves, records that create themselves, the Tuesday job that runs the moment its trigger arrives.

Treat

AI workflows

For steps needing judgement, not just movement: reading an invoice, classifying an enquiry, pulling six fields from a document. Used where it beats a rule, nowhere else.

Outflow

Reporting you can trust

One number, one source, available when you ask rather than four days later.

We join what you already have
  • Xero
  • MYOB
  • HubSpot
  • Salesforce
  • Shopify
  • WooCommerce
  • NetSuite
  • Microsoft 365
  • Google Workspace
  • Slack
  • SQL Server
  • Postgres
  • Snowflake
  • Power BI
  • REST and GraphQL APIs
  • CSV over SFTP
  • Whatever that 2009 system exports
03 / The method

Every join made by hand is a join that will fail. Quietly, eventually, and at the worst available moment.

  1. We tell you what not to build

    The cheapest automation is the step you delete. We look for those first, even when it shrinks the invoice.

  2. The person in the meeting writes the code

    No account managers, no handover to a junior. You talk to the person building it, every time.

  3. Working software every week

    Not status reports, not slide decks. You should watch the thing running before you've finished paying for it.

  4. You own all of it

    Your accounts, your code, your infrastructure, your data. Walk away whenever you like and it all keeps working.

  5. One leak at a time

    We fix the worst one, prove it holds, then move to the next. Big-bang transformations are how this work got its bad name.

04 / Who you're dealing with
Reece Paterson, founder of Paterson Projects
Reece PatersonFounder

Paterson Projects is Reece Paterson.

A senior software engineer who has spent his career building the kind of systems this page describes: the integrations, pipelines and automations a business quietly runs on.

No account manager, no sales team, no layer between you and the work. The person who scopes the job writes the code, and answers the phone when it breaks late on a Friday.

Based
Bay of Plenty
Aotearoa New Zealand
Discipline
Senior software engineering
Integration and automation
Works
Remotely across New Zealand
and with offshore teams

05 / How we start

It starts with a drawing.

Before anything gets built you get a picture of your own business: where information comes in, where it stops, and who moves it by hand.

01 / Survey

Find the leaks

A short piece of paid work, fixed price, agreed up front. You get a diagram of your current system and a ranked list of the leaks, with what each one costs.

Yours to keep, whether or not you carry on with us.

02 / First fix

Prove it holds

The smallest job with the biggest bleed, in use in weeks rather than quarters. You judge us on something real, not a proposal.

03 / Extend

Then the rest

Once one join is proven, the rest get cheaper. We keep going while there's a leak worth fixing, and say so plainly when there isn't.

06 / What's next

Let's have a look.

Start with a conversation. Describe the job that keeps getting done by hand and we'll tell you straight whether it's worth automating. If it isn't, we'll say so before anybody spends anything.

Based in Aotearoa New Zealand. Working with anyone whose systems have stopped speaking to each other.

Most of it is smaller than you think.

reece@patersonprojects.com